Team

Meet the team

We’re pleased to introduce the core team and look forward to meeting you in the community activities soon !

Sue Nabeth Moore
EUROPEAN CS CONSULTANT AND FOUNDER, SUCCESS TRACK ENTERPRISE
Based: In Paris and Lisbon
Sue’s British, European in soul and is passionate about customer success! She actively evangelizing CS and has created a blog Le Customer Success Blog and her consultancy company, Success Track Enterprise which helps recurring revenue companies in Europe define and refine their CS programmes. She is based between Paris and Lisbon and founded the Paris monthly CS meet-up and is a regular speaker and contributor at CS events.

Peter Lyon
CHIEF CUSTOMER OFFICER, eSPATIAL
Based: Dublin, Ireland
Peter is a senior executive in building and scaling Sales and Customer Success teams.
From start-ups to large multi-nationals, he has delivered and executed strategies for revenue growth through increased product adoption, account expansion and customer retention.

Evin Conway
SENIOR MANAGER, CUSTOMER SUCCESS, SALESFORCE
Based: Dublin, Ireland
Evin is Senior Manager of Customer Success at Salesforce. He has 20 years experience including leading Customer Success teams in an enterprise and SMB environment, project management, analytics, development and consulting expertise. He has strong technical knowledge of complex SaaS systems and deep experience of developing and leading rapid response to complex incidents.

Oonagh McCutcheon
CUSTOMER OPERATIONS MANAGER , IE DOMAIN REGISTRY
Based: Dublin, Ireland
Oonagh brings years of experience in customer relationship management and has developed best-in-class customer success management programmes.