Blog

Meet the Speakers

Meet the Speakers

We at Customer Success Europe are thrilled to have so many excellent speakers attending our event in Dublin on October 3rd, in the Morrison Hotel. Get to know a little bit about the terrific Customer Success professionals who will be giving you executive insight on topics ranging from making your customer strategy a reality, to creating meaningful customer conversations. read more

Creating a Customer-Centric Culture To Successfully Implement Customer Success

Creating a Customer-Centric Culture To Successfully Implement Customer Success

The success of your customer depends on the continued added value you create and the experience you deliver to them. Successful organizations are shifting from being product-centric to a customer-centric mindset and often adopting and delivering via a recurring revenue or subscription based business model. These models imply a long-term correlation between the added value…

Jason Whitehead's five Aha's

Jason Whitehead's five Aha's

While customer success (CS) was born in the USA (thanks Bruce Springsteen), the CS movement is spreading rapidly across Europe.  Events like Customer Success Europe Unplugged held in London in April this year help to raise awareness, build networks and share experiences. Jason Whitehead, an American CS leader and CEO of Tri Tuns and regular London visitor spoke at…